Service Technician

Role and Responsibilities

• Respond, Diagnose, and resolve service issues.
• Demonstrate competency in the maintenance and repair of fire alarm, security, access control, and CCTV systems.
• Exceptional customer focus and ability to work under pressure, maintain awareness of, and seek to meet the needs and wants of the customer without being prompted.
• Solid technical skills and experience related to fire alarm and/or security systems.
• Solid programming skills and proven to troubleshoot problems and look for solutions.
• Strong mechanical and electrical aptitude. (Works with a variety of hand and power tools.)
• Proficient computer skills including familiarity with MS Office applications.
• Great customer communications skills.
• Great communication skill with their supervisor and office personnel.
• Familiar with various dialers.
• Clean background record
• Clean Driving record

Must have: Lenel experience